Comments on: 17 Ways To Minimize Friction in the Sales Process http://www.getelastic.com/17-ways-to-minimize-friction/ #1 Subscribed Ecommerce Blog Thu, 09 Feb 2012 02:57:16 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: cheap mbt sneakershttp://www.getelastic.com/17-ways-to-minimize-friction/comment-page-1/#comment-33168 cheap mbt sneakers Mon, 11 Oct 2010 00:54:03 +0000 http://www.getelastic.com/?p=8919#comment-33168 Nice post, thank you. Nice post, thank you.

]]> By: Linda Bustoshttp://www.getelastic.com/17-ways-to-minimize-friction/comment-page-1/#comment-25074 Linda Bustos Tue, 20 Jul 2010 23:51:42 +0000 http://www.getelastic.com/?p=8919#comment-25074 Agreed, Geno. Forrester Research found 23% of consumers would abandon cart if asked to register - I wouldn't be surprised if it was actually higher. Even if people are registered already, most forget their username/password combos too! Agreed, Geno. Forrester Research found 23% of consumers would abandon cart if asked to register – I wouldn’t be surprised if it was actually higher. Even if people are registered already, most forget their username/password combos too!

]]> By: Geno Prussakovhttp://www.getelastic.com/17-ways-to-minimize-friction/comment-page-1/#comment-25028 Geno Prussakov Mon, 19 Jul 2010 19:19:36 +0000 http://www.getelastic.com/?p=8919#comment-25028 Someone has just tweeted this post, and I'm glad they did. Excellent one, Linda. Points #3 and #11 are hilarious! To your points on registration and checkout, I would also add: Mandatory Registration (for many customers it is a major friction point). Someone has just tweeted this post, and I’m glad they did. Excellent one, Linda.

Points #3 and #11 are hilarious!

To your points on registration and checkout, I would also add: Mandatory Registration (for many customers it is a major friction point).

]]> By: Casey Cheshirehttp://www.getelastic.com/17-ways-to-minimize-friction/comment-page-1/#comment-24318 Casey Cheshire Wed, 07 Jul 2010 14:06:53 +0000 http://www.getelastic.com/?p=8919#comment-24318 I'm really impressed with this article. I've had it up on my computer for a few days. The screenshots of good/bad ecommerce examples really communicate the points being made. I’m really impressed with this article. I’ve had it up on my computer for a few days. The screenshots of good/bad ecommerce examples really communicate the points being made.

]]> By: Kenichi Suzukihttp://www.getelastic.com/17-ways-to-minimize-friction/comment-page-1/#comment-24290 Kenichi Suzuki Tue, 06 Jul 2010 19:02:16 +0000 http://www.getelastic.com/?p=8919#comment-24290 Excellent post. Would you let me introduce it to my blog readers? They are Japanese because I'm a Japanese blogger. I'm going to translate your article into Japanese. I'm sure to give you a credit(i.e. Linking back to your homepage and this page). Thank you. Excellent post. Would you let me introduce it to my blog readers? They are Japanese because I’m a Japanese blogger. I’m going to translate your article into Japanese. I’m sure to give you a credit(i.e. Linking back to your homepage and this page). Thank you.

]]> By: Christian, Baymard Institutehttp://www.getelastic.com/17-ways-to-minimize-friction/comment-page-1/#comment-24004 Christian, Baymard Institute Mon, 28 Jun 2010 06:35:10 +0000 http://www.getelastic.com/?p=8919#comment-24004 just judged it from the screenshot you provided, but your right: wow that site is truly overwhelming. took ages to load. Considering their site the footer is especially funny: "Vi fraskriver oss ansvaret for eventuelle feil på weben" meaning "we disclaim the responsibility for any errors on this site" - how would any visitor possibly know what are errors and what are just a part of their "design" :) just judged it from the screenshot you provided, but your right: wow that site is truly overwhelming. took ages to load.
Considering their site the footer is especially funny: “Vi fraskriver oss ansvaret for eventuelle feil på weben” meaning “we disclaim the responsibility for any errors on this site” – how would any visitor possibly know what are errors and what are just a part of their “design” :)

]]> By: Linda Bustoshttp://www.getelastic.com/17-ways-to-minimize-friction/comment-page-1/#comment-23984 Linda Bustos Sun, 27 Jun 2010 17:35:33 +0000 http://www.getelastic.com/?p=8919#comment-23984 @Christian re: toy site. That Arngren.net really has to be seen to be believed. Worth a laugh... http://arngren.net/ @Christian re: toy site. That Arngren.net really has to be seen to be believed. Worth a laugh…
http://arngren.net/

]]> By: Sandra Niehaushttp://www.getelastic.com/17-ways-to-minimize-friction/comment-page-1/#comment-23928 Sandra Niehaus Fri, 25 Jun 2010 15:54:50 +0000 http://www.getelastic.com/?p=8919#comment-23928 Wonderful, super-clear information as always, Linda, thanks! and thx for the shout-out to Web Design for ROI :) --Sandra Wonderful, super-clear information as always, Linda, thanks! and thx for the shout-out to Web Design for ROI :)
–Sandra

]]> By: Hyderabad Jobshttp://www.getelastic.com/17-ways-to-minimize-friction/comment-page-1/#comment-23926 Hyderabad Jobs Fri, 25 Jun 2010 14:27:59 +0000 http://www.getelastic.com/?p=8919#comment-23926 Very informative post! A "must read" for ecommerce webmasters. Very informative post! A “must read” for ecommerce webmasters.

]]> By: Christian, Baymard Institutehttp://www.getelastic.com/17-ways-to-minimize-friction/comment-page-1/#comment-23925 Christian, Baymard Institute Fri, 25 Jun 2010 13:13:09 +0000 http://www.getelastic.com/?p=8919#comment-23925 Fun to see its a toy site you have as an example in #3. Another example is hobbytron.com witch also have an overwhelming number of possibilities. Is this a "web convention" on hobby/toy ecommerce sites? :) seems odd as hobbytron is by no means a small store (ranked 492 on internetretailer.com´s list of the largest ecommerce websites) Fun to see its a toy site you have as an example in #3. Another example is hobbytron.com witch also have an overwhelming number of possibilities. Is this a “web convention” on hobby/toy ecommerce sites? :) seems odd as hobbytron is by no means a small store (ranked 492 on internetretailer.com´s list of the largest ecommerce websites)

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