Customer Sites in the Wild
Toiling within the office walls - diligently working of code development, pondering strategic decisions and copy writing - one could easily lose sight of the fact that real companies are using Elastic Path on a daily basis (well nightly too) to run their business - the whole deal from selling products, collecting money, shipping to the customer, and dealing with service concerns - in short conducting ecommerce, or to them, livelihood.
“Well duh,” you may say but, all cynicism aside, with the myriad tasks required on a day-to-day basis in the workplace, it is easy to lose sight of who is using the platform and how are they using it.
These observations are important at many levels, and astute observation can: 1) help the product development squad improve the core product by co-opting useful modifications made by a third-party; 2) assist the sales folks to see which customers may be ready to upgrade or could benefit from a new component tie-in; and, 3) teach marketing types how customers customize and execute their message using Elastic Path.
While recently producing collateral materials for the aforementioned trade show, I’ve poked around several real-life customer sites for a bit of learning. Some sites are easy to identify as EP while others are so extensively customized, you must look closely to see if Elastic Path is really running the show behind the scenes.
More after the break …