6 Tips for Improving Twitter Link Click Through Rate

When it comes to sharing links through Twitter, what makes them click?

Dan Zarella from HubSpot set out to answer that question, analyzing over 200,000 link-containing tweets, and measuring several characteristics that appear to influence click through. Dan’s findings are presented infographically (WordPress tells me this is not a word, but I don’t care), which we will here break down tip-by-tip, along with some real-world examples.

Here goes…

1. Write tweets between 120 and 130 characters long

If you’re anything like me, your problem is trying to fit your message into a measly 140 characters. It’s reassuring that longer tweets don’t underperform shorter ones. But why would longer tweets get higher click through?

It could be that longer tweets have more context around the link. We’re not into random clicking for the fun of it. Short tweets can be vague, for example:

versus

Does that mean never tweet short? No way. If you can evoke curiosity with a few words, do it.

2. Place links about 25% of the way through

This funny looking graph reveals that links at the beginning are cold, at the end are lukewarm, and a quarter of the way through are hot. I think this is a safe practice to adopt for every tweet – for whatever reason, it seems to work.

But why does it work? My theory is it has to do with the way we scan the web. Links at the end, well they trail off, and may be noticed less, similar to a cart button placed too far away from product info.

But consider it’s not all that important for some links to be clicked. Tweets are often posted simply to share interesting facts and ideas. Rand Fishkin’s tweet above is a stand-alone statement. He links to his inspiration as a reference, rather than a destination. A low click through rate would not be a failure.

3. Choose the right words and phrases

Apparently, you can double or triple your click through rate by including “via,” @name or “RT” in your post. These all imply that at least 2 people on the web like what you shared (you and the source). Hey, is twice as much social proof as you tweeting alone ;)

Here’s a tip: ask your tweet-fluencial friends to share your website links using via, @you or RT if they’re not already.

4. Use action words: more verbs, fewer nouns

Adverbs like beautifully, quickly, steadily, amazingly, quite and totally can pump up your post. Here’s an example:

Lomography is steadily growing and expanding its physical presence within the UK” is more interesting than “Lomography is growing and expanding its physical presence within the UK.” Steadily suggests there are some insightful details after the click on “why” the company is growing. Adverbs work best if they add some interest to the subject matter.

If you can’t use an adverb, try a verb. — preferably command verbs, such as “Check (out) …”

5. Experiment using the paper.li system

I’ll admit, this stumps me why daily digest posts achieve a mind-blowing 35% click-through. If you use Paper.li, track your click through rate through an app like Crowdbooster or Hootsuite and see if your shares get these kind of results (and please share in the comments and make be a believer!)

6. Tweet on the weekends

No surprise here, tweet volume from marketers is understandably down on the weekends, so there’s a better chance your links are seen by weekend socializers. Schedule tweets in advance with Crowdbooster or Hootsuite, and of course monitor click-through vis-a-vis similar links during the work week.

Another tip: Check out (ah, see what I just did there?) Tweriod, an app that will tell you your ideal time to tweet based on your audience.

Is that it?

I love Dan’s analysis, but I’d like to see more research on the click-through effect of:

Hashtag stuffing

Hashtags are styled like links and could “drown out” the call to action. Do they help or harm a tweet?

Affirmative verb at the beginning of the tweet?

Does using a command at the beginning of a written sentence have the same impact as it does spoken (as in neuro-linguistic programming)?

Shortened vs. truncated

Link shorteners conceal the domain behind the link, while truncated links may give clickers more confidence. They’re also longer, which may draw more attention (like a big checkout button). Does it matter?

Stand-out characters

Do WORDS IN CAPS, little triangles or musical notes attract more attention? While they may not influence clicks, if the tweet is more likely to be noticed in the first place, it naturally has a higher chance of getting clicked.

Photo sharing

Do links from Tweetphoto, Yfrog or Twitpic win more clicks because people crave multimedia content?

How can Tweets be tested?

Unfortunately, it’s not possible to A/B test tweets – yet (maybe someday there’ll be an app for that). If you’re handy with numbers, Rand Fishkin from SEOmoz has a process for hypothesis testing tweets you can try. (Interestingly, Rand found shorter tweets produced higher click through in his analysis).

Again, click through isn’t the perfect measure of engagement or interest. You can’t count how many people read your tweet and got value out of it without retweeting or replying to you, but you can measure which tweets spurned the most unfollows with Tweeteffect. It’s a good idea to make note of content that causes an unusual exodus, regardless of the length, link placement, use of adverbs or time of day.

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11 Responses to “6 Tips for Improving Twitter Link Click Through Rate”

  1. I’m with you on #5, Linda. I was flattered when Paper.li started and I was included in someone’s “edition.” Then I realized that the service was completely automated, and the author of it wasn’t intentionally giving me recognition. Once everyone started doing it, it just became noise.

  2. Awesome post Linda. Dan Zarella is a data driven machine and we can all learn a lot from his case studies. Your list of Twitter follow up questions is spot on and I’d love to see Dan conduct research on a few of those.

    I’ve also wondered about the click through rates on “teams” of people tweeting the same link. There are a few of us who always tweet whenever there is a new post on our blog and I’ve always wondered if it would be more effective to stagger those tweets. I’m sure it mostly depends on the overlap in our twitter followers but I’d love to see more research on it.

  3. Great post Linda. I hope my RT of it has a high click through rate! I really like your analysis of having a quick call to action and putting the link more towards the beginning of a tweet than at the end.

    Keep up the great work.

  4. Mary says:

    Good insight Linda!

    I wonder if the time between tweets affects their CT rate, similar to your suggestion of the dilution of hashtags. @ Techcrunch http://techcrunch.com/2012/01/17/how-often-should-facebook-pages-post/, Facebook postings should be done only every 3 hours.

  5. Great stats here. It’s amazing how words like “via” and “check” can have higher click-through rates. The key to success is how you present your information to customers. Thanks for sharing.

    Lauren at Volusion

  6. Extremely usefull statistics regarding twitter. I would like to test some of these things with my web site thanks.

  7. Hi Linda,

    Thanks for your article.

    I have learned that the more frequently you Tweet links, the fewer clicks you’ll get. The higher the number of links an account Tweets in a given time frame the lower the click through ratio on each individual link. If you want your Tweet to get noticed and ReTweeted, you should slow down your posting rate and listen to others instead.

  8. Check out http://www.socialbro.com/ Tweet management tool with a free version. Offers insights eg distribution of followers/friends and shows best tweet times and ability to segment followers with a variety of filters.

    Updates http://bufferapp.com/r/016e6 (BufferApp) to schedule tweets and blog posts or sites of interest found when browsing at best times for engagement.

    With the above information should help to maximise social media engagement particularly with Twitter.

  9. Liz says:

    Hey Linda,

    All good suggestions. One thing I’ve tried that improves clickthrough is to make your comment, then add your link, and place another comment after the link. If you use some of the tips mentioned above like using more action words and less nouns it does work pretty well.

    Liz

  10. This is a great write up with some good examples. Great wrok Linda. The good part about these strategies is that they can be tried out with little to no risk. It’s just time.

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