Comments on: A Cheeky Way to Put Product Description In Context

By: Melissa Gonzalez

Melissa Gonzalez — Fri, 18 Dec 2009 21:21:58 +0000

Great Post! Taking a picture with someone using the product makes so much sense. I think How To Videos would effective as well. Especially when buying something like beauty products or hair styling products.

By: Benett

Benett — Wed, 05 Aug 2009 15:56:09 +0000

Good afternoon. In the name of God, stop a moment, cease your work, look around you.
I am from Kuwait and also am speaking English, tell me right I wrote the following sentence: “If your debt has gotten out of control you need to seek credit counseling or even bankruptcy.”
Thanks in advance. Benett.

By: Bar stools

Bar stools — Tue, 16 Jun 2009 01:55:20 +0000

I agree with showing a product in use can help to reduce the anxiety of the consumer and help to facilitate more sales. Video is phenomenal and very effective as well. Thanks for a great post.

By: Linda Bustos

Linda Bustos — Thu, 22 Jan 2009 05:17:33 +0000

Thanks Dustin, I’ve updated the post accordingly. I was under the impression that Matt Fuller was on your team and had tested with the toilet rolls, now upon closer reading I realize it came from Timbuk2.

Regardless, kudos on the community you’ve built on Backcountry. You’ve done a good job attracting involvement from customers who do their due diligence on answering questions!

By: Dustin Robertson

Dustin Robertson — Thu, 22 Jan 2009 04:13:23 +0000

Hello,

I am Dustin Robertson the CMO of Backcountry.com. Thank you for recognizing our innovation it is nice to get confirmation we are on the right path. A few points of clarification.

1. Our Q&A is not powered by Bazaar Voice we built this solution in house.

2. The questions are not usually answered by our customer service department. Our Q&A is a forum for customers to talk to each other about gear.