Comments on: How To Ask For Customer Reviews – Nicely. http://www.getelastic.com/asking-for-customer-reviews/ #1 Subscribed Ecommerce Blog Thu, 09 Feb 2012 02:57:16 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Buzzillions Blog » Finding the middle road when gathering customer reviews.http://www.getelastic.com/asking-for-customer-reviews/comment-page-1/#comment-44720 Buzzillions Blog » Finding the middle road when gathering customer reviews. Wed, 02 Feb 2011 00:26:58 +0000 http://www.getelastic.com/asking-for-customer-reviews/#comment-44720 [...] on the benefits reviews (even the bad ones) have for customers and products.   And when you’re asking for reviews, make sure you don’t sound gimmicky, insincere or pushy – once is usually [...] [...] on the benefits reviews (even the bad ones) have for customers and products.   And when you’re asking for reviews, make sure you don’t sound gimmicky, insincere or pushy – once is usually [...]

]]> By: Google Maps Optimization - Citations, Reviews & User Contenthttp://www.getelastic.com/asking-for-customer-reviews/comment-page-1/#comment-25262 Google Maps Optimization - Citations, Reviews & User Content Fri, 23 Jul 2010 23:34:18 +0000 http://www.getelastic.com/asking-for-customer-reviews/#comment-25262 [...] or bad) to tons and tons of review sites about your business.   What we recommend is that you find creative incentives to barter for reviews from your clients.  On almost all of our client’s regional sites, we trade discounts/coupons [...] [...] or bad) to tons and tons of review sites about your business.   What we recommend is that you find creative incentives to barter for reviews from your clients.  On almost all of our client’s regional sites, we trade discounts/coupons [...]

]]> By: The Ecommerce Get-Started-Now Guide for the Holiday Season « Get Elastic Ecommerce Bloghttp://www.getelastic.com/asking-for-customer-reviews/comment-page-1/#comment-25116 The Ecommerce Get-Started-Now Guide for the Holiday Season « Get Elastic Ecommerce Blog Wed, 21 Jul 2010 19:53:41 +0000 http://www.getelastic.com/asking-for-customer-reviews/#comment-25116 [...] to Attract Customer Reviews 8 Out-Of-The-Box Ideas to Attract Customer Reviews How To Ask For Customer Reviews – Nicely. Trigger Email: Asking for Customer Reviews & Video [...] [...] to Attract Customer Reviews 8 Out-Of-The-Box Ideas to Attract Customer Reviews How To Ask For Customer Reviews – Nicely. Trigger Email: Asking for Customer Reviews & Video [...]

]]> By: Austin Windshield Repairhttp://www.getelastic.com/asking-for-customer-reviews/comment-page-1/#comment-24887 Austin Windshield Repair Fri, 16 Jul 2010 16:00:03 +0000 http://www.getelastic.com/asking-for-customer-reviews/#comment-24887 I like the personal touch here, I just might use this myself. I like the personal touch here, I just might use this myself.

]]> By: Pat | West Florida Componentshttp://www.getelastic.com/asking-for-customer-reviews/comment-page-1/#comment-13079 Pat | West Florida Components Wed, 19 Nov 2008 11:11:24 +0000 http://www.getelastic.com/asking-for-customer-reviews/#comment-13079 Very timely. I just switched from an 'in your face' pop-up survey to an opt-in survey with incentive. The results were pretty surprising. I was getting lots of great info with the pop-up survey (with no incentive attached) - not so much with the opt-in survey. I have no way of knowing how many people were annoyed by the pop-up survey while it was in place (no change to the bounce rate or conversion rate) but I switched because of the thought I might be annoying my customers. Very timely. I just switched from an ‘in your face’ pop-up survey to an opt-in survey with incentive.

The results were pretty surprising. I was getting lots of great info with the pop-up survey (with no incentive attached) – not so much with the opt-in survey.

I have no way of knowing how many people were annoyed by the pop-up survey while it was in place (no change to the bounce rate or conversion rate) but I switched because of the thought I might be annoying my customers.

]]> By: Susan Petraccohttp://www.getelastic.com/asking-for-customer-reviews/comment-page-1/#comment-13077 Susan Petracco Mon, 21 Jul 2008 19:40:14 +0000 http://www.getelastic.com/asking-for-customer-reviews/#comment-13077 Customer reviews are such a pain. It's like comments on a website - if there are none, it's like you can hear the crickets chirping. SO bad, and yet so hard to overcome. This seems like a good approach - am eager to give it a try. Customer reviews are such a pain. It’s like comments on a website – if there are none, it’s like you can hear the crickets chirping. SO bad, and yet so hard to overcome. This seems like a good approach – am eager to give it a try.

]]> By: Audio Biblehttp://www.getelastic.com/asking-for-customer-reviews/comment-page-1/#comment-13075 Audio Bible Wed, 30 Apr 2008 21:03:13 +0000 http://www.getelastic.com/asking-for-customer-reviews/#comment-13075 I am fixing to request product reviews.... here again, nothing wrong with looking at how Amazon does it. I am fixing to request product reviews…. here again, nothing wrong with looking at how Amazon does it.

]]> By: BetterRetailhttp://www.getelastic.com/asking-for-customer-reviews/comment-page-1/#comment-13073 BetterRetail Wed, 05 Mar 2008 19:50:32 +0000 http://www.getelastic.com/asking-for-customer-reviews/#comment-13073 Beautiful beautiful beautiful. Beautiful beautiful beautiful.

]]> By: Lukehttp://www.getelastic.com/asking-for-customer-reviews/comment-page-1/#comment-13071 Luke Wed, 05 Mar 2008 08:24:57 +0000 http://www.getelastic.com/asking-for-customer-reviews/#comment-13071 I think that even if the subject matter is dry, there is always going to be one pair of eyes processing the information and they belong to a person, so it should be personal. I think that even if the subject matter is dry, there is always going to be one pair of eyes processing the information and they belong to a person, so it should be personal.

]]> By: Linda Bustoshttp://www.getelastic.com/asking-for-customer-reviews/comment-page-1/#comment-13069 Linda Bustos Tue, 04 Mar 2008 21:45:56 +0000 http://www.getelastic.com/asking-for-customer-reviews/#comment-13069 Luke and LA, I think this approach would work especially well for your sites whereas it might not be as appropriate for others. Luke and LA, I think this approach would work especially well for your sites whereas it might not be as appropriate for others.

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