For sellers of digital goods and products such as software, gaming, publishing, higher education, media and telecommunications industries, ecommerce goes beyond a typical catalog, skus and simple checkout process. Your business nuances and business models are unique, and we love to talk about what’s hot in “digital commerce.” Stay up to date with the digital commerce experts, subscribe by email, RSS, Twitter or Facebook.
cross-devices

Inside the Cross-Device Purchase Journey [Infographic]

Earlier this week we examined mobile context and mobile apps vs. websites. Today’s infographic looks at the cross-device purchase journey, courtesy of Signal. Tweetables 67% of consumers move between devices when they’re shopping online. 98% ...
mobile-context

Understanding Mobile Context: At Home, On the Go and In-store

Optimizing your mobile experience requires an understanding of mobile’s role in the purchase journey. Device detection only determines the experience format (e.g. responsive design), but it’s the context that best determines the content, offers ...
mobie

How Mobile Influences Shopping Behavior [Infographic]

This week’s infographic comes from Invesp Consulting, breaking down the current state of mobile and commerce. Tweetables Mobile devices now account for 15.4% share of worldwide digital commerce Tweet this Mobile now drives 50% of US online ...
cust-serv

The Importance of Omnichannel Customer Service

There’s much ado about integrated, omnichannel shopping experiences, from responsive design to integrated inventory, buy online pick up in store services to in-store digital. But not to be overlooked is omnichannel customer service, where customers ...
apple-beacon

How Beacons Connect Digital with Physical [Infographic]

This week’s infographic examines how beacons connect digital and physical experiences, from Beaconstac. Click to enlarge infographic Tweetables 82% of smartphone users turn to their phones to influence their purchases Tweet this Beacons are ...
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