Who Writes Short Shorts? Email Subject Lines That Is
Marketing Sherpa recently commented on the apparent email marketing trend of testing shorter and shorter subject lines. Rather than pack as many offers and calls to action as possible in the subject line, the short subject may stand out visually and attract the coveted clicks.
The blog post includes a testimonial from Content Director, Anne Holland that shorter subject lines for one of the Marketing Sherpa newsletters “invariably got better open rates.”
One online retailer that I’ve observed often “goes short” is Urban Outfitters. Here’s a screenshot of the last few months’ of subject lines. Of course, if they are split testing subject lines, it may not be a perfect record of their campaign. But one subject line in particular may just be the world’s shortest subject line: A+

Assuming Urban Outfitters is doing rigorous testing, the trend I see in my inbox indicates it’s either working or test results haven’t been dismal enough to abandon the strategy, depending on how long the testing period is.
I’m not convinced the copy is the most compelling…”Naming Names” and “Turn It Up” don’t give me enough information about the email content to motivate me to click on the offer. I chuckled at the “Aloha, Mr. Hand” throwback, but wonder how many of Urban’s current target demographic could place the movie it’s from. However, the unconventional titles are consistent with Urban’s image. So long as the customer expects attractive offers after the click, this strategy could work well for U.O.
To truly get an A+, Urban Outfitters could work on their pre-header text and take advantage of marketing within it, rather than showing Gmail and other email users “Having trouble with the email below…” messsage every time.
Today is Earth Day, and for weeks online retailers have been jumping on the green wagon in their marketing efforts, taking advantage of their eco-friendly and sustainable products and projects. 
Bryan Eisenberg recently wrote a great post on 
One of my favorite blogs, 
The common definition of email spam may be any piece of mail that isn’t opt-in or “solicited.” But the recent “Spam Complainers Survey” conducted by Q Interactive and Marketing Sherpa set out to see what email recipients consider spam, why they report spam and what they expect reporting spam accomplishes.
We learned from our recent webinar
Kelly Mooney from 


In January, 


Gmail is a popular email service, and chances are your opt-in subscriber list has more than a handful of these accounts on it. Did you know that Gmail disables images in HTML emails by default, even if your customer has added you to his or her safe list? Email recipients have the option of turning images on in Gmail, but many won’t because they haven’t noticed you can, or are simply too lazy. 
