15 Things to Ask Your Site Search Vendor

When working out your site search requirements for your ecommerce system, do you know what to look for in a site search tool? O’Reilly Media has granted Get Elastic permission to reprint this excerpt of Peter Morville and Jeffery Callender’s ...

6 Tips for Site Search Reporting: Things to Look For in Site Search Data

SLI Systems has given me permission to publish 6 of nearly 80 tips on site search you’ll find in their latest e-book Big Book of Site Search Tips (free download). Enjoy! 1. Regularly check the top search terms on your site. They can be good indicators ...

Displaying Search Results: Grid View or List View?

One of the testing ideas covered in the webinar Best Ecommerce Tests — Case Studies & Practical Advice to Raise Conversions Before the Holidays is grid view vs. list view in search results. We know from eye-tracking and search engine behavior studies ...

Trendspotting: Rich Autocomplete in Site Search

One trend I’ve noticed on a few enterprise software sites is the use of rich autocomplete in search results, although I haven’t seen it on other retail categories. For example, Dell.com uses a simple autocomplete feature in its search box. Autocomplete ...

You Cant Fix What You Dont Think Is Broken

As powerful and important as web analytics is, web analysis can often hinder rather than help a web site or business improve. While analytics data is fine for telling you the “what” but not the “why” — so beware of using ...
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