8 Tips for Recovering Abandoned Shopping Carts

What is the biggest missed opportunity in ecommerce optimization? Is it A/B testing? Performance testing? How about cart recovery? We put a lot of focus on optimizing the cart, getting the customer through to conversion, yet still it’s not uncommon ...

Online Checkout in Real Life [Video]

For a little Friday Funny to kick off your weekend, enjoy this funny short on the Online Checkout in Real Life from the Google Analytics team, reminiscent of our own Crazy Messed Up World of Ecommerce clips. Perhaps the script at the end should read ...

Checklist: 9 Ways to Build Trust in Checkout

It can be tough to move the needle with conversion testing in the checkout with merely design elements like button color and number of form fields. You can expect some cart abandonment to be due to anxiety about following through with the purchase, so ...
Shopping cart with a green check mark

Shopping Cart Page Checklist: 16 Things I Look For

Last week in Checkout Optimization: Are You Testing The Wrong Thing?, we looked at the top reasons customers report why they abandoned their last shopping cart. You’ll recall the top reasons had nothing to do with web usability and design, but the ...

Creating Urgency on the Shopping Cart Page

If you caught last post, you’ll recall that I promised a follow up with tips for shopping cart pages. Well, I’m going to extend the cliffhanger a little bit – you’ll have to hang tight until Monday, because I wanted to share these ...