Comments on: An Ecommerce Tip from Prime Time http://www.getelastic.com/coupon-characters/ #1 Subscribed Ecommerce Blog Thu, 09 Feb 2012 02:57:16 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: John R. Carlislehttp://www.getelastic.com/coupon-characters/comment-page-1/#comment-19997 John R. Carlisle Fri, 15 Jan 2010 03:36:41 +0000 http://www.getelastic.com/?p=4829#comment-19997 Jim Halpert is the best! John R. Carlisle Jim Halpert is the best!

John R. Carlisle

]]> By: John : Site Doublershttp://www.getelastic.com/coupon-characters/comment-page-1/#comment-19995 John : Site Doublers Mon, 11 Jan 2010 14:33:41 +0000 http://www.getelastic.com/?p=4829#comment-19995 Business owners that understand the psychology of coupons are generous to the *extra* customers that coupons bring. Those just copying the idea get all grumpy and obsessed with rules and try to find ways to not honour the coupon. Business owners that understand the psychology of coupons are generous to the *extra* customers that coupons bring.

Those just copying the idea get all grumpy and obsessed with rules and try to find ways to not honour the coupon.

]]> By: Fredrick Nijmhttp://www.getelastic.com/coupon-characters/comment-page-1/#comment-19993 Fredrick Nijm Sat, 09 Jan 2010 00:57:08 +0000 http://www.getelastic.com/?p=4829#comment-19993 Good thing to know. Now I can see why they never work for me LOL Good thing to know. Now I can see why they never work for me LOL

]]> By: George Michiehttp://www.getelastic.com/coupon-characters/comment-page-1/#comment-19991 George Michie Fri, 08 Jan 2010 17:53:51 +0000 http://www.getelastic.com/?p=4829#comment-19991 Hi Linda, Many times direct marketers want to use targeted offers rather than broadcast coupons available to anyone. They devise "single-use" offer codes to prevent abuse, and to make it hard to guess the code, but these computer generated codes can be long and confusing. This doesn't have to be the case. The random code generators can and should have exclusions: A - Z, a - Z, numbers but no: "0,1,o,O,l,5,S,s,..." A wee bit of coding up front can save orders, improve customer satisfaction and reduce frustrated customer service calls. George Hi Linda,

Many times direct marketers want to use targeted offers rather than broadcast coupons available to anyone. They devise “single-use” offer codes to prevent abuse, and to make it hard to guess the code, but these computer generated codes can be long and confusing.

This doesn’t have to be the case. The random code generators can and should have exclusions: A – Z, a – Z, numbers but no: “0,1,o,O,l,5,S,s,…”

A wee bit of coding up front can save orders, improve customer satisfaction and reduce frustrated customer service calls.

George

]]> By: eCommerceCirclehttp://www.getelastic.com/coupon-characters/comment-page-1/#comment-19989 eCommerceCircle Fri, 08 Jan 2010 17:52:49 +0000 http://www.getelastic.com/?p=4829#comment-19989 I think some merchants don't want the discount to work :-) I think some merchants don’t want the discount to work :-)

]]> By: DefunktOnehttp://www.getelastic.com/coupon-characters/comment-page-1/#comment-19987 DefunktOne Fri, 08 Jan 2010 17:21:26 +0000 http://www.getelastic.com/?p=4829#comment-19987 Nice catch! Nice catch!

]]> By: Synchroniumhttp://www.getelastic.com/coupon-characters/comment-page-1/#comment-19985 Synchronium Fri, 08 Jan 2010 16:53:58 +0000 http://www.getelastic.com/?p=4829#comment-19985 The Office was on yesterday? Wikipedia says otherwise... Please tell me wikipedia is wrong? The Office was on yesterday? Wikipedia says otherwise…

Please tell me wikipedia is wrong?

]]> By: Linda Bustoshttp://www.getelastic.com/coupon-characters/comment-page-1/#comment-19983 Linda Bustos Fri, 08 Jan 2010 16:09:58 +0000 http://www.getelastic.com/?p=4829#comment-19983 Good call. Good call.

]]> By: Susan Petraccohttp://www.getelastic.com/coupon-characters/comment-page-1/#comment-19981 Susan Petracco Fri, 08 Jan 2010 13:58:19 +0000 http://www.getelastic.com/?p=4829#comment-19981 Fives, S's, and dollar signs can also be confusing. I made that mistake with a store last year and fielded a couple of phone calls. Fives, S’s, and dollar signs can also be confusing. I made that mistake with a store last year and fielded a couple of phone calls.

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