Comments on: Ecommerce Usability Study Shows Etailers Can Improve http://www.getelastic.com/future-now-customer-experience-survey/ #1 Subscribed Ecommerce Blog Sat, 20 Mar 2010 00:48:51 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: Tomer http://www.getelastic.com/future-now-customer-experience-survey/comment-page-1/#comment-12219 Tomer Thu, 06 Dec 2007 02:44:51 +0000 http://www.getelastic.com/future-now-customer-experience-survey/#comment-12219 Wow, very surprising... My site has 8/10 of the conditions you listed... Wow, very surprising… My site has 8/10 of the conditions you listed…

]]> By: Richard Longhurst http://www.getelastic.com/future-now-customer-experience-survey/comment-page-1/#comment-12217 Richard Longhurst Mon, 03 Dec 2007 21:32:39 +0000 http://www.getelastic.com/future-now-customer-experience-survey/#comment-12217 Why do these surveys only focus on big sites? Why not have a look at some smaller businesses that are trying to pursue best-practise. Wouldn't mind betting that LoveHoney would score higher than 67... :-) Can we see the full run-down of how to score points anywhere? Richard Why do these surveys only focus on big sites?

Why not have a look at some smaller businesses that are trying to pursue best-practise.

Wouldn’t mind betting that LoveHoney would score higher than 67… :-)

Can we see the full run-down of how to score points anywhere?

Richard

]]> By: Linda Bustos http://www.getelastic.com/future-now-customer-experience-survey/comment-page-1/#comment-12215 Linda Bustos Mon, 03 Dec 2007 20:49:19 +0000 http://www.getelastic.com/future-now-customer-experience-survey/#comment-12215 @ Justin, Totally. Too Future Now is not releasing the report itself, would be interesting to see what SmartBargains.com was missing, etc. @ Justin,
Totally. Too Future Now is not releasing the report itself, would be interesting to see what SmartBargains.com was missing, etc.

]]> By: Justin Palmer http://www.getelastic.com/future-now-customer-experience-survey/comment-page-1/#comment-12213 Justin Palmer Mon, 03 Dec 2007 20:33:14 +0000 http://www.getelastic.com/future-now-customer-experience-survey/#comment-12213 Wow, the top site was only a 67? That just goes to show that the eCommerce industry is only in the infancy of mastering usability. Sad, but it gives people like us stuff to blog about :) Wow, the top site was only a 67? That just goes to show that the eCommerce industry is only in the infancy of mastering usability.

Sad, but it gives people like us stuff to blog about :)

]]>