Omnichannel Customer Service In Action [Infographic]

From mobile to social – customer care that meets the demands of the digital consumer covers all the bases. Enjoy Zendesk’s infographic Convert With Confidence: Good Customer Service is Good Business.Click to enlarge infographicTweetables70% ...

How Beacons Connect Digital with Physical [Infographic]

This week’s infographic examines how beacons connect digital and physical experiences, from Beaconstac.Click to enlarge infographicTweetables82% of smartphone users turn to their phones to influence their purchases Tweet thisBeacons are ...

Customers and Carts: It’s Complicated [Infographic]

We’ve been on a cart optimization kick this week, so it’s fitting to run an infographic on the topic. This week’s contribution was created by DMNews, illustrating the “complicated” relationship between customers and carts.Tweetables65% ...

How the Internet of Things Impacts Marketing [Infographic]

This week’s infographic hits a hot topic: the Internet of things and how it impacts Marketing by Marketo, via the Smart Insights Blog.Click to enlarge infographic

What Consumers Think About Personalization [Infographic]

Last post referenced the Accenture Personalization Survey (March 2015). Today’s post is the infographical companion to this study.Click to enlarge infographic
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