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customer-experience

You Have to Lose to Win at Customer Experience Management

It’s Partner Thursday! Today’s post is contributed by ICF Interactive. Adobe’s 2014 North American Partner of the Year, ICF Interactive is a full-service interactive marketing agency that guides brands through informed strategy, inspired ...
global-mobile-commerce

The State of Mobile Commerce Across The Globe

We know mobile commerce is growing, but are global retailers keeping up? A recent study by Criteo examines the state of mobile commerce around the globe with some intriguing findings. The US is not the global benchmark Mobile’s 29% share of ecommerce ...
digital-divide

How Digital Influences In-Store Sales [Infographic]

This week’s infographic hails from Deloitte Digital. A recent Deloitte study found that retailers are “dramatically underestimating the influence of digital and are caught in a divide where they are making digital investments that primarily support ...
mobile-smartphone

5 Native Smartphone Features That Boost Mobile Experience

Mobile commerce is not desktop 2.0, and your mobile website or app is not merely a shrunken-down version of your e-store. Mobile is its own animal, with its own use context and utility. Mobile devices have 5 native features that ecommerce marketers and ...
ebook

The Convergence of Content, Context, Channels and Commerce

We’re excited to announce our latest ebook The New Customer Journey: A Convergence of Content, Context, Channels and Commerce is now available for free download. The first in a series, Book 1 covers: What is experience-driven commerce and why are ...
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