Comments on: Reducing Friction in the Sales Process

By: supra footwear

supra footwear — Fri, 17 Jul 2009 08:02:45 +0000

i wil take your suggestions.

By: MartinHN

MartinHN — Tue, 05 May 2009 16:19:07 +0000

Great list! Could earn you a million if you get those things right!

I wrote a similar blog post about site search on my blog here: http://blog.milkshakeshop.com/post/Is-Your-Internal-Site-Search-Engine-good-enough.aspx

By: Varun

Varun — Tue, 07 Apr 2009 07:00:59 +0000

These points are very well explained and significantly help sales people for reducing the time required in sales cycle. I have written similar article in

http://www.presaleswiki.com

By: Web Hosting

Web Hosting — Tue, 13 Jan 2009 11:36:32 +0000

I like the way it has been explained with elaborate pictures and examples. I has made me think how we can improve our own website. Thanks for the tips.

By: Web Designer

Web Designer — Tue, 13 Jan 2009 11:34:11 +0000

A great article on reducing stress during the buying process on your website.

By: The Best of Get Elastic: 2008 | Get Elastic

The Best of Get Elastic: 2008 | Get Elastic — Wed, 31 Dec 2008 11:10:07 +0000

[...] Reducing Friction in the Sales Process Where Will MAP Pricing Lead Online Retail? Are Cash Discounts the Worst Incentives? [...]

By: Pinny Cohen

Pinny Cohen — Wed, 31 Dec 2008 05:07:52 +0000

These are some great tips (and useful photo examples). I covered a similar topic recently, if you are looking for more examples of best practices on your e-commerce site:

http://www.pinnycohen.com/2008/12/29/marketing-wisdom/shopping-cart-abandonment/

By: Are Dollar Discounts the Worst Incentives? | Get Elastic

Are Dollar Discounts the Worst Incentives? | Get Elastic — Mon, 29 Dec 2008 10:54:25 +0000

[...] couple weeks ago I posted a Frictionary — a collection of design elements that cause resistance with customers on ecommerce sites [...]

By: Toy Store

Toy Store — Mon, 29 Dec 2008 02:43:07 +0000

Great link to Justin’s article!

By: Ecommerce Blog

Ecommerce Blog — Sat, 27 Dec 2008 22:32:11 +0000

Linda – I have seen the quick view on many sites and programmed it on a couple, but I really really like the layout of the popup window. Thanks for the pointer; I’ll go look at those sites now.