Comments on: Registration Usability – 87 Registration Forms Tested

By: Bjoern

Bjoern — Wed, 06 Jan 2010 12:48:59 +0000

Here in Germany the customers may be a little bit different!?
The most used shopping system is xtcommerce in which the customer can choose during the checkout if he wants to order as guest, create an account or login. In the software or via the shop-template the shop-owner can configure these options.

In a discussion about which way is the best with or without “guest account” it comes out that it seems to depend on the targetting customer group.

I’m thinking about an checkout without any separat login page/box. The first information a customer has to enter is his email address which is check (via e.g. Ajax) if it’s already known so a password-inputbox will appear if not the whole registration form (with the most needed informations) will appear.

What do you think about this way?

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By: fashionworldview

fashionworldview — Wed, 11 Nov 2009 03:36:58 +0000

What is unfortunate about the results of top converting checkout pages, is that you cannot sort by type of product or checkout.

By: Reducing Friction in the Sales Process | Get Elastic

Reducing Friction in the Sales Process | Get Elastic — Fri, 06 Nov 2009 18:49:38 +0000

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By: Linda Bustos

Linda Bustos — Mon, 08 Jun 2009 14:08:39 +0000

I’m not a security expert, but for usability I also appreciate a confirmation with the username and password sent to me, so I can do a search in my own inbox without resetting the password if I forget. I’m not a fan of password hints, they can be as tough to remember as emails and passwords!

By: Philippe

Philippe — Mon, 08 Jun 2009 07:50:10 +0000

Hi Linda,
I am intern in a small company in Berlin where I discovered your website. First I find it really great because you are clear and interesting.
Second I have a question to ask you. I work on the usability of the website we are developping and especially on the emails we send. My question is: do you think it is a good idea to write in the registration confirmation email the usermane AND the password? I already received emails with these data. I find it very convenient, at least more convenient than clicking on the “I forgot my passyord” button because I sometimes have to change it or worse the system gives me a new one… But for security reasons, I am not totally sure it is safe enough. Do you have tips about it or juste a personal feeling? That would be great : )
Thanks in advance.

Best regards,

Philippe

By: Susan Petracco

Susan Petracco — Thu, 14 May 2009 15:48:29 +0000

Not sure if I’m the only one – but when survey questions like those at FootLocker are made required, I *will* take the time to fill them out…but with the wrong information. Just to be a PITA because I don’t like the form.

By: Links of the Day « Paul Lomax - Two Point Oh

Links of the Day « Paul Lomax - Two Point Oh — Fri, 21 Nov 2008 07:41:32 +0000

[...] Ecommerce Registration Usability Tips | Get Elastic [...]