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Elastic Path’s Jason Billingsley and Netconcepts‘ Stephan Spencer. (along with a cameo by EP’s Gord Janzen) presented this webinar to accompany the white paper and research series called The Ecommerce Checkout Report (free download).

The report inspected the Top 100 online retailers and reviewed for 23 tactics commonly used in Checkout. The results attempt to begin a dialog in order to answer questions like: Does a shorter checkout process really decrease shopping cart abandonment? Should you use an order confirmation screen? Does live chat improve conversions? Study samples included a variety of vertical market groups including apparel and accessories, computers and electronics, and both high and low ticket value product retailers.

See also:

nitobi’s Robot Replay

Jason’s post on travel “Stop the checkout to save the customer money?“

Part Two of the Integration series - the EP crew discuss sharing data between applications with open APIs and and web services.

Host Dave O is joined by Elastic Path Product manager Peter Sheldon and Sales Engineer Shawn Labrecque to delve into integration scenarios common in ecommerce businesses (i.e. tax, shipping, POS, inventory management systems) and also explain the technical tools and technologies used to build and customize EP Connect Web Services.

They also relate some real-life examples of integrations with SAP, PeopleSoft, Oracle’s financial and commerce applications, plus custom apps of every variety.

MP3 File

[Photo by Daveo]

Thanks to the Rambling Canuck for music - Ramble On blog

Attending conferences can be an expensive proposition. Besides the cost of registration and travel, the opportunity costs resulting from being out of the office can be considerable. The shows can be overwhelming with multiple tracks of presentations and a show floor full of vendors competing for your ear.

Download .pdf: Maximizing the Conference Experience 11 Tips for Smart Attendees (.pdf)

Here are 11 tips to help you maximize the return on investment from your conference attendance:

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Maximizing the Conference Experience - 11 Tips for Smart Attendees »

Podcast host DaveO chats with Strategic Advisor Gord Janzen about the recently released “Build versus Buy in Four Easy Steps” White Paper.

They begin by discussing scenarios in which companies need to decide whether to build software in-house or buy a ecommerce solution and then review a four step process developed to aid teams in systematically reaching the best decision for the company by: 1) Picking criteria; 2) Playing them off each other; 3) Coming up a “base” solution; and finally 4) “Gut checking” it.

MP3 File

[Photo of Gord Janze by DaveO]

They also review the current state of ecommerce software world, the current trend towards re-provisioning and replacing home-grown systems, and the importance of assembling a multi-disciplinary team when starting an ecommerce software project.

Finally, after explaining how to obtain a copy of the Build vs Buy White Paper, including related Worksheets, Dave reveals Gord hidden prowess as a marathoner.