Comments on: Trendspotting: Rich Autocomplete in Site Search

By: Principles Of Effective E-Commerce Search - Smashing Magazine

Principles Of Effective E-Commerce Search - Smashing Magazine — Tue, 08 Dec 2009 13:34:32 +0000

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Linda Bustos — Wed, 30 Sep 2009 14:50:59 +0000

Good point, Brian. Looking forward to your post on the topic on the VKI Blog

Brian Katz - Analytics - VKI — Tue, 29 Sep 2009 17:27:53 +0000

There’s no arguing with increased conversion rates.

However, Site Search has been the only truly natural, candid, unaltered expression of visitor intent.

When searching Google, visitors are often given suggestions and then are presented with a set of options created by someone else.

I would suggest that the visitor be encouraged to go with their own terms.

How? Now there’s a usability blog post all of its own!

Brian Katz – Analytics – VKI

Linda Bustos — Tue, 29 Sep 2009 16:19:32 +0000

Thanks for sharing your example, Toucouleur

Toucouleur — Mon, 28 Sep 2009 05:18:06 +0000

Hi Linda,

give a try to the rich autocomplete site search within MonguideSante.com (try typing “Vichy” or “Caudalie” for exemple).

In addition to what already exists, I added some feature to be able to navigate with the keyboard as soon as the suggestions appears.

It really helped us to improve conversion rate on search cause we got more than 4000 products online.

Daniel Brady — Sat, 26 Sep 2009 04:04:01 +0000

Last.fm has a good one too.