Comments on: Turn Refunds Into Many Happy Returns http://www.getelastic.com/turn-refunds-into-many-happy-returns/ #1 Subscribed Ecommerce Blog Thu, 09 Feb 2012 02:57:16 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Linda Bustoshttp://www.getelastic.com/turn-refunds-into-many-happy-returns/comment-page-1/#comment-19959 Linda Bustos Fri, 08 Jan 2010 03:14:22 +0000 http://www.getelastic.com/?p=5715#comment-19959 Hi Paul, we sincerely apologize that you had a poor customer experience. I believe our support manager has since resolved your issue to your satisfaction? Thanks for your frankness and giving us the opportunity to try to rectify the situation for you. Hi Paul, we sincerely apologize that you had a poor customer experience. I believe our support manager has since resolved your issue to your satisfaction? Thanks for your frankness and giving us the opportunity to try to rectify the situation for you.

]]> By: Paul Sullivanhttp://www.getelastic.com/turn-refunds-into-many-happy-returns/comment-page-1/#comment-19957 Paul Sullivan Mon, 04 Jan 2010 16:42:14 +0000 http://www.getelastic.com/?p=5715#comment-19957 I find it very hypocritical that you blog about listening to your customers and building trust when your Vancouver 2010 online store is in shambles!! As of this date - Jan 4, our order (Christmas present) placed on Dec 3 has not shipped, nor can anyone give us a date when it will ship. Time to walk the talk. Paul Sullivan I find it very hypocritical that you blog about listening to your customers and building trust when your Vancouver 2010 online store is in shambles!! As of this date – Jan 4, our order (Christmas present) placed on Dec 3 has not shipped, nor can anyone give us a date when it will ship.

Time to walk the talk.

Paul Sullivan

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