Comments on: User Testing Toolbox

By: Displaying Search Results: Grid View or List View? | Get Elastic

Displaying Search Results: Grid View or List View? | Get Elastic — Wed, 04 Nov 2009 11:06:44 +0000

[...] This is not just something you can test quantitatively (with a Google Website Optimizer or Omniture Test and Target tool), but qualitatively with real users. [...]

By: Bob Dobalina

Bob Dobalina — Tue, 06 Oct 2009 01:04:02 +0000

If you were going to add a fourth to your list, I think Loop11 (loop11.com) is another great tool to help you understand the “Why”.
This is a tool worth adding to your usability/UX arsenal. It’s the only one I’ve come across that lets you easily gather quantitative usability metrics.

By: Christian, Baymard Institute

Christian, Baymard Institute — Mon, 05 Oct 2009 19:42:22 +0000

I have used the 5-second test some times for tweaking the first impression of a site.
But when it comes to improving the usability nothing beats the small simple usability test where you sit down with 1-5 users and let them try out your site. It only takes half a day and it gives you redesign ideas that you can spend at least 3 month testing out

By: Hunter Boyle

Hunter Boyle — Mon, 05 Oct 2009 18:31:32 +0000

Hi Linda,

Thanks for taking a great blog post and grabbing three of the most useful items. I agree with you and Bryan about the five-second testing. A while back, our friend Adam L used the site to illustrate how you can take what you learn from these site tests and directly apply it to optimize a page. If you’re interested, you can see Adam’s blog post here: http://bit.ly/dH8Ri

As for those 3 key questions, well, they’re certainly near and dear to us too.

By: Rob Mangiafico

Rob Mangiafico — Mon, 05 Oct 2009 15:07:11 +0000

Thanks for pulling out the best ecommerce related tools from the list of 69. I didn’t have time to check them all out, so this is helpful.

Having real feedback besides number crunching A/B tests is invaluable in dtermining future changes and upgrades to an existing store. Just remember to track abandonment rates and conversion rates after making each change to verify the choise you made is paying off.

Rob – LexiConn