5G adoption is slowly, but steadily rising; and will enable new innovative services and business models both for mass market and enterprises. To successfully sell new 5G-enabled offerings, service providers will need to find the right commerce platform to support several key requirements common across many 5G-enabled services and business models.
In a typically fragmented telecom technology environment, the ability to assemble information from siloed systems is crucial. With an API-based commerce solution, telecom companies can create not just bundles, but a dynamic and loyalty-building customer experience.
5G adoption will accelerate Digital Transformation for enterprises across the world. It will enable hyper-personalization of consumer services, evolution of B2B services and broad adoption of M2M/IoT. To capitalize on the opportunity enterprises will need robust commerce solution supporting real-time transactions, digital touchpoints and new business models.