Insights from Ecommerce Experts
Insights from Ecommerce Experts

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How brands, retailers and delivery services should approach the i...

There is no single best solution for protecting packages from thieves. A good tactic for retailers is to allow multiple delivery options for customers. This article offers tips to prevent porch piracy and best ways to protect deliveries and keep customers happy.

Why lack of retail innovation is tied to stagnant growth

Retailers are letting financial factors dictate their digital strategies to solve common challenges. While they are heavy users of mobile technology, this tends to be driven more by mobile technology ubiquity and consumer expectations than a desire to innovate the customer experience. Realizing the rewards of smart technology deployments, however, requires bolder thinking and more agile and proactive strategy and tactics to recognize the biggest revenue gains and preparedness against technology-led disruption.

How to define loyalty programs for B2B buyers

A recent study highlighted the fact that only 48% of B2B marketers are prioritizing B2B loyalty in their efforts on customer retention. Defining loyalty programs for B2B customers requires attention to detail. It’s your customers’ motivations that will drive the program. If you miss it there, you’ve missed the mark.

How online retailers can profit from Singles’ Day and the g...

Singles' Day, 11.11, is a $30 billion global shopping event, bigger than last year’s record-breaking $7.9 billion Cyber Monday online shopping day in the US.As 11.11 becomes more global, payment is going the other way. It’s becoming more local, especially across APAC and beginning to in Europe. This stands to reason that there is no single global way to pay.

5 ways to build better ecommerce customer relationships

Online competition is fierce. Brands and retailers that can develop and maintain the best customer relationships are going to end up on top and ensure long-term success. Here are five ways to improve those customer relationships.

What generates more ecommerce leads? A popup or live chat

While there are many tools out there to help generate more leads, popups and live chat software have stood out as two pretty effective solutions. The Entrepreneur claims that popups helped them increase subscriptions 86%, as well as sales 162%. And, according to Neil Patel, you can boost lead generation by up to 45% using live chat software.Read on as we weighed the pros and cons of each to help you determine which option to select.

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Bloggers Digest – 5/9/08

2 minute read
If you're new to Get Elastic, every Friday we round up some great finds from the blogosphere to keep your eyes busy until Monday. Enjoy this week's pi...

6 ecommerce UX best practices

5 minute read