Jason Grills

Jason Grills
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Jason is a technical writer focused on emerging customer support products, trends in the customer support industry and the financial impacts of using such tools.

What generates more ecommerce leads? A popup or live chat

While there are many tools out there to help generate more leads, popups and live chat software have stood out as two pretty effective solutions. The Entrepreneur claims that popups helped them increase subscriptions 86%, as well as sales 162%. And, according to Neil Patel, you can boost lead generation by up to 45% using live chat software.Read on as we weighed the pros and cons of each to help you determine which option to select.

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Why the Ecommerce Catalog Must Die

4 minute read
Why do the majority of ecommerce storefronts look and function the way they do? They're based off the catalog metaphor -- digital versions of the ...