Rafael Lourenco

Rafael Lourenco
Rafael is the Executive Vice President at  ClearSale, a card-not-present fraud prevention operation that helps retailers increase sales and eliminate chargebacks before they happen.

Is Artificial Intelligence (AI) enough for ecommerce fraud manage...

In an effort to prevent ecommerce fraud, businesses need to evaluate the advantages and shortcomings when it comes to incorporating AI into their prevention strategies. Ultimately, businesses should implement a comprehensive fraud management solution that combines AI technology with expert fraud analysis.

Why January is chargebacks nightmare for retailers

Although preventing every return and chargeback is impossible, the first quarter of the new year doesn’t have to be a balance sheet disaster. When merchants understand why customers are filing fraudulent chargebacks as a way to reverse purchases, retailers can better protect their growing online business.

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Mobile Applications: Could A Store Locator Drive Bikers Away?

2 minute read
REI recently launched an iPhone application (in addition to its Ski and Snow Report) called Bike Your Drive. The app helps cyclists keep track of the...