Insights from Ecommerce Experts
Insights from Ecommerce Experts
Tags B2C

Tag: B2C

Why lack of retail innovation is tied to stagnant growth

Retailers are letting financial factors dictate their digital strategies to solve common challenges. While they are heavy users of mobile technology, this tends to be driven more by mobile technology ubiquity and consumer expectations than a desire to innovate the customer experience. Realizing the rewards of smart technology deployments, however, requires bolder thinking and more agile and proactive strategy and tactics to recognize the biggest revenue gains and preparedness against technology-led disruption.

5 ways to build better ecommerce customer relationships

Online competition is fierce. Brands and retailers that can develop and maintain the best customer relationships are going to end up on top and ensure long-term success. Here are five ways to improve those customer relationships.

What does Brexit mean for ecommerce?

The impact on the British economy, despite all the preparations the government and private businesses have taken, is expected to be severe, especially in the case of “No Deal”, which would significantly disrupt Britain’s export-oriented economy. B2C businesses will suffer more in the coming months as tariffs and waiting times will take their toll and force them to raise prices and lower expectations in regards to delivery time. B2B businesses will have to step up with importing large enough volumes of products in order to compensate.

Forging your own transformation path: a Savant eCommerce London recap

When it comes to digital transformations, each organization has to forge its own digital journey that best meets the needs of its customers and business objectives. No two transformations look alike and from industry insights in London at the Savant eCommerce show it was apparent that we all have a lot to still learn when it comes data.

Help Wanted: why 2019 holiday hiring should start now

With the busiest months of the year coming up, it’s time to start preparing for the holidays. Technology has been changing the traditional landscapes for workers. Ecommerce is a direct result of this change, and remote opportunities are one of its key appeals. We examined the most ideal positions to start hiring for.

How to stay agile with an omnicommerce strategy

An omnichannel approach allows retailers to engage with consumers on a variety of different platforms via a number of touchpoints. The main concept behind omnichannel commerce is providing consumers with a seamless retail experience.

Wicked Quick: why product content syndication matters

This week's Wicked Quick is brought to you from IRCE @RetailX in Chicago. We met up with Marcus Rottmaier from Productsup and got the low down on why retailers need to be concerned with product content syndication.

The rise of visual search

Technology is quickly moving beyond the world of merely looking for images, but rather leaping into the organic cosmos of the visual search with the help of artificial intelligence (AI).

Wicked Quick: retail trends from Stratix

A weekly roundup or recap on commerce-focused topics and issues. This week's edition is from a Q&A session with retail tech newcomer, AWM Smart Shelf.

How machine learning can solve a $300 billion-dollar problem for apparel compani...

Ill-fitting clothes are not just an emotional hurdle for consumers, it’s also a $300 billion-dollar problem for apparel companies. Massively impacting revenue, sustainability and operations. While 3D body scanning isn’t revolutionary, it has been a long allure in apparel and retail.

7 tips in the fight against Amazon

While it’s true ecommerce giants, like Amazon hold a big portion of the industry, there are still gaps in service and products that need to be filled. More importantly, there’s a lot we can learn from studying these ecommerce giants. Here are seven tips in the fight against Amazon.

IRCE @ RetailX – are you going?

With what is looking to be a promising lineup of keynote speakers, For three days in June, IRCE @ RetailX will give attendees compelling programming, business solution offerings and most importantly networking.

Pop-up Shop-up with Mare Weiss

For brands and retailers, there are a plethora of reasons to try out the pop-up concept. Overall the short-term commitment allows for risk-adverse retailers to start testing new products and if there is a need or want in the market. Pop-ups are temporary, unexpected and allow for great storytelling.

Closing the mobile conversion gap with PWAs

Of the three approaches to deliver commerce PWAs, an API-led approach offers the ability to have a true customer-first strategy.

How to create a successful pop-up store

As previously published on the Business Leader, Ana Milevskaja outlines how best to create a successful pop-up store.

Mobile’s impact on holiday shopping and how to compete next season

Based on Mobify's 2018 Q4 Mobile Commerce Insights Report, here are three marketing tactics retailers for a profitable 2019 holiday shopping season.

Retail Auto-Replenishment: the Pros and Cons

With a lot of retailers still undecided on auto-replenishment, there are arguments for both sides, but what is clear is that retailers need to put their customers at the heart of what they are doing and implement technology that their consumers will embrace.

Why January is chargebacks nightmare for retailers

Although preventing every return and chargeback is impossible, the first quarter of the new year doesn’t have to be a balance sheet disaster. When merchants understand why customers are filing fraudulent chargebacks as a way to reverse purchases, retailers can better protect their growing online business.

Shoptalk: what to know before you go

Get Elastic combed through this year’s Shoptalk schedule to recommend where retailers and brands need to focus their attention.

How the eco-friendly consumer breeds new subscription-based business models

As a subscription-based ecommerce retailer, Coyuchi's digital strategy is focused on various channels including the big social media players such as Facebook.