Tags B2C

Tag: B2C

Why January is chargebacks nightmare for retailers

Although preventing every return and chargeback is impossible, the first quarter of the new year doesn’t have to be a balance sheet disaster. When merchants understand why customers are filing fraudulent chargebacks as a way to reverse purchases, retailers can better protect their growing online business.

Shoptalk: what to know before you go

Get Elastic combed through this year’s Shoptalk schedule to recommend where retailers and brands need to focus their attention.

How the eco-friendly consumer breeds new subscription-based business models

As a subscription-based ecommerce retailer, Coyuchi's digital strategy is focused on various channels including the big social media players such as Facebook.

How to mix technology and the human touch for a winning retail strategy

The future of retail is finding the way to converge the physical and digital shopping experiences which means finding the balance of technology and the human touch for a winning retail strategy.

NRF 2019 Recap [video]

The National Retail Federation (NRF) put together a great recap video from the three days of intense learning, networking and prospecting in New York City this past January.

Retail Trends 2019 [video]

Highlight video compilation from Retail's Big Show on industry trends and commerce themes innovative brands need to keep on their radar.

Better customer experience means targeting people, not buyers

To stay competitive, businesses must focus on creating an exceptional customer experience, rather than just selling a product.

Getting the most out of Retail’s Big Show

There’s a lot of great speakers and topics to cover while at Retail's Big Show. Get Elastic has curated the must-see items for NRF 2019.

Carnival and their Guest Experience Digital Transformation

Carnival's guest experience revolution is the result of the convergence among the physical and digital worlds into a seamless experience on the high seas.

The Future of Retail Lies with those who Personalize Brick-and-Mortar 

When it comes to digital channels, personalization is a given for best-in-class retailers. Now those innovative retailers are bringing personalization into their brick-and-mortars.

Doing more with less: How Sam’s Club scaled up conversion by embracing dat...

Samsclub.com senior manager of site merchandising shares how her small ecommerce team embraced data to scale conversion just in time for the holiday season.

The future of retail continues with Nike

We reported earlier on N...

Did Nike just unlock the code for the future of retail?

Nike is defining the future of retail with experiential shopping and building that consumer relationship beyond just the physical store.

Experience Adaptive Commerce at South by Southwest

A guest blog post by Will...

Can Staples Succeed as an Everything Store?

Staples, second only to A...