Tags Chatbots

Tag: chatbots

Wicked Quick: Facebook chatbot remarketing tips with Larry Kim

For this week’s Wicked Quick, we caught up with Larry Kim, founder of Wordstream and Facebook Messenger marketing platform MobileMonkey on how to optimize chatbots for ecommerce. Larry will be speaking on The Top 7 Chatbot Marketing Hacks of All Time at Unbounce’s Call to Action Conference this month.

How to choose an ecommerce chatbot (14 solutions reviewed)

Gartner predicts chatbots will power 85% of customer service interactions by next year, and 31% of marketers believe that virtual personal assistants will have more impact than any other AI technology.Thinking of adding a chatbot to your ecommerce site? We've reviewed 14 options from chatbot builders to developer frameworks. Read on to learn which is right for you.

How chatbots can optimize customer experience (CX)

Whether your business is B2B or B2C, there are many ways in which chatbots can improve your total customer experience. From answering customer questions, to recommending products, to improving efficiencies in the sales funnel, chatbots are a growing tech trend that will soon become a staple in business operations.

How a 112-year old distributor transformed their business with an ecommerce chat...

Empowering customer service reps with conversational marketing tools to cross-sell or upsell should inventory be out of stock. The ecommerce chatbot feature also allows customer service reps to engage with more than one customer at time, reducing lag time between serving clients.