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Convert your mobile browsers into buyers with these recommendations

Consumers, on average use five to six touchpoints before making a purchase – and for those multi-device shoppers their commerce journey starts and ends...

Doing more with less: How Sam’s Club scaled up conversion by embracing data

Samsclub.com senior manager of site merchandising shares how her small ecommerce team embraced data to scale conversion just in time for the holiday season.

The Top 3 Mistakes Companies Make in Implementing B2B Ecommerce

B2B ecommerce has exploded to become a major force in the US Economy, and an exciting new selling channel in many traditional...

The future of retail continues with Nike

We reported earlier on Nike and how the brand is unlocking the future of retail with experiential shopping at their latest flagship...

How Negative Feedback Can Improve Customer Retention

If you run an ecommerce business, then you know how important customer retention is. And getting customer feedback is directly linked to...

Emerging tech to meet B2B buyer expectations 

It is estimated that the US alone will generate over $1.2 trillion in business to business  ecommerce sales by 2021. With a market of...

Did Nike just unlock the code for the future of retail?

Nike’s six-story, NYC-based flagship store opened (November 15, 2018) with a plethora of digital features rolled out in-store. According to Nike’s Chief...

Do I really have to lose my “head” to replatform my commerce solution?

A digital transformation is currently unfolding, and organizations must capitalize on the disruptive trends that are emerging. And in order to do so for many organizations that means replatforming.

Is Your Commerce System Vulnerable to Meltdown on Black Friday or Cyber Monday? (UPDATED)

Last year’s holiday shopping season was another record-breaker. Adobe reported that the 2017 holiday ecommerce revenue climbed to $108.2 billion, beating what...

Foundations of Commerce: Grit before Glitz

The race to get a product or service in front of a customer, or the desire for a customer to want or need a...

API-first commerce: Why it’s OK to lose your head

In an effort to differentiate and compete, top brands are choosing a best-of-breed architectural approach due to the inherent limitations of monolithic commerce applications....

How a 112-year old distributor transformed their business with an ecommerce chatbot

During the inaugural B2BNext conference, Hill & Markes presented on how automation is changing their customer engagement. This article recaps the session from Chicago and...

Must Read

Retail Trends 2019 [video]

Highlight video compilation from Retail's Big Show on industry trends and commerce themes innovative brands need to keep on their radar.

What’s all the hype with Progressive Web Apps (PWAs)

Progressive Web App (PWA) has been the latest buzzword for tech and mobile practitioners, but it’s more than just jargon – and it’s not all just hype.

Better customer experience means targeting people, not buyers

To stay competitive, businesses must focus on creating an exceptional customer experience, rather than just selling a product.

Getting the most out of Retail’s Big Show

There’s a lot of great speakers and topics to cover while at Retail's Big Show. Get Elastic has curated the must-see items for NRF 2019.

Frictionless Commerce – the future of customer experience is seamless

The bar has been raised. Brands are now providing seamless commerce experiences by leveraging AI, voice and video technology.