Get Elastic captured a captivating conversation with John Padgett, Chief Experience & Innovation Officer, Carnival and Sal Visca, Chief Technology Officer, Elastic Path, where they discussed how Carnival is transforming cruise vacationing into seamless interactions to create an experience unlike any other.
5G adoption will accelerate Digital Transformation for enterprises across the world. It will enable hyper-personalization of consumer services, evolution of B2B services and broad adoption of M2M/IoT. To capitalize on the opportunity enterprises will need robust commerce solution supporting real-time transactions, digital touchpoints and new business models.
When implementing an ecommerce system, it’s critical to focus on the user experience (UX). Today’s B2B buyer expects the digital user experience to make their jobs’ easier, and reflect consumer-like online shopping experiences.
When differentiating is the only competitve edge in today's market, top brands are selecting a best-of-breed architectural approach. And that best-of-breed is a headless API-driven commerce. Here are the four reasons why.
Empowering customer service reps with conversational marketing tools to cross-sell or upsell should inventory be out of stock. The ecommerce chatbot feature also allows customer service reps to engage with more than one customer at time, reducing lag time between serving clients.
As distributors and manufacturers of all makes and sizes convened in Chicago for the annual B2B Online conference they were determined to solve for their most pressing challenge - how to transform their organizations for the digital era.
The key to growing a successful ecommerce business is working hard and working smart. Luckily, there are some useful tools to help market, run, and analyze ecommerce platforms. Some of them are free and others come with a subscription fee (usually a free trial is offered to test first). The following 15 recommended ecommerce tools have been broken down into three categories: Marketing, Managing and Tracking.