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We Need to Talk: Critical Commerce Conversations To Have Today Wi...

Consumer technology, and in particular mobile, has tipped the scales of power in the favor of consumers. Researchers are now calling this trend the "A...

Marketing to Millennial Moms

Last post we examined why mobile matters to Millennials, featuring data that shows the gap between Gen X and Millennials' technology preferences, beha...

Financial Services: CX as a Strategic Priority

When it comes to digital strategy, customer experience is top-of-mind in the Financial Services and Insurance (FSI) industry. Research by Econsulta...

Why You Don’t Need Another Ecommerce Solution

In our Adobe Summit session Reinventing customer engagement with Experience-driven Commerce: How McGraw-Hill Education Took on Digital Learning and Wo...

12 ‘Supermarketing’ Secrets for Ecommerce from The Gr...

There is perhaps no other retail sector that takes better advantage of consumer behavior research and in-store optimization than grocery stores. From ...

Can Staples Succeed as an Everything Store?

Staples, second only to Amazon in online sales, recently announced it’s expanding its online catalog of 200,000 SKUs to a goal of more than a million,...

The 6 Deadly Sins That Could Cripple Your Mobile SEO

In Google's quest to deliver nothing but the most relevant and satisfying search results, it's rolling out a several mobile ranking changes in the nea...

Are Native Apps a Bust for News and Magazines?

"I lost a lot of money, people quit, and were fired. We got nothing in return, and I hated every single moment of native apps." This is the capsule...

Could Amazon’s Latest Patent Destroy The Media Industry?

A patent Amazon filed nearly 4 years ago has been awarded to the online retail behemoth which will no doubt have a major impact on consumers and publi...