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Although preventing every return and chargeback is impossible, the first quarter of the new year doesn’t have to be a balance sheet disaster. When merchants understand why customers are filing fraudulent chargebacks as a way to reverse purchases, retailers can better protect their growing online business.

By making the move to an API-driven headless commerce solution, Johnstone Supply was able to build what they want, when they want.

This article reviews the benefits and difficulties with a microservice architecture. While avoiding the "anti-patterns" and horror stories that are prevalent while sticking to the architecture qualities themselves.

With many shoppers starting and ending their shopping journey on mobile, it is imperative that businesses optimize for mobile commerce.

Get Elastic combed through this year’s Shoptalk schedule to recommend where retailers and brands need to focus their attention.