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Why January is chargebacks nightmare for retailers

Although preventing every return and chargeback is impossible, the first quarter of the new year doesn’t have to be a balance sheet disaster. When merchants understand why customers are filing fraudulent chargebacks as a way to reverse purchases, retailers can better protect their growing online business.

Shoptalk: what to know before you go

Get Elastic combed through this year’s Shoptalk schedule to recommend where retailers and brands need to focus their attention.

How the eco-friendly consumer breeds new subscription-based business models

As a subscription-based ecommerce retailer, Coyuchi's digital strategy is focused on various channels including the big social media players such as Facebook.

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How to create an effective ecommerce customer journey map

Creating ecommerce customer journey maps enables you to develop an in-depth understanding of how your customers make purchase decisions. Here are five effective steps to create successful ecommerce customer journey maps.

Let’s connect at e-connect Europe 2019

We're excited to announce our media partnership with the inaugural e-connect Europe 2019, taking place this December in Copenhagen. ...

10 ecommerce marketing tactics to increase sales

Regardless of industry, ecommerce marketing strategies that worked a few years ago don’t always hold true today. Now is the time to integrate new sales strategies to save your customers from running to the competition and gain new ones. Here are 10 actionable tactics to increase sales, regardless of competition.

What role do marketplaces play in B2B ecommerce?

We caught up with Adrien Nussenbaum, Co-founder and CEO of Mirakl Inc. to get his take on channel conflict and how marketplaces impact B2B ecommerce.

6 ecommerce UX best practices

We're offering up six tips to make your website more interactive. Remember that an aesthetically satisfied customer is going to come back. There is nothing more successful than converting a lead into a repeating customer for an online business.