Navigating the omnichannel universe is a challenge for many retailers. Whether they started out online or as physical business, knowing which channels to leverage can be tricky. This article explores strategies for building an omnichannel business that makes sense to the reader’s unique business. Stefan Sjostrand, the president of Ikea Canada, recently cautioned businesses about in-store sales cannibalization and shared how Ikea will lead the way in succeeding both offline and online.
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Although preventing every return and chargeback is impossible, the first quarter of the new year doesn’t have to be a balance sheet disaster. When merchants understand why customers are filing fraudulent chargebacks as a way to reverse purchases, retailers can better protect their growing online business.
By making the move to an API-driven headless commerce solution, Johnstone Supply was able to build what they want, when they want.
This article reviews the benefits and difficulties with a microservice architecture. While avoiding the "anti-patterns" and horror stories that are prevalent while sticking to the architecture qualities themselves.