Navigating the omnichannel universe is a challenge for many retailers. Whether they started out online or as physical business, knowing which channels to leverage can be tricky. This article explores strategies for building an omnichannel business that makes sense to the reader’s unique business. Stefan Sjostrand, the president of Ikea Canada, recently cautioned businesses about in-store sales cannibalization and shared how Ikea will lead the way in succeeding both offline and online.
You can't attend an ecommerce conference without one or ten sessions on "omnichannel" on the agenda. Like big data, it's a buzzword that leaves...
Progressive Web App (PWA) has been the latest buzzword for tech and mobile practitioners, but it’s more than just jargon – and it’s not all just hype.
To stay competitive, businesses must focus on creating an exceptional customer experience, rather than just selling a product.
The bar has been raised. Brands are now providing seamless commerce experiences by leveraging AI, voice and video technology.