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AR and VR in retail: do shoppers buy the hype?

VR is projected to generate $1.8 billion for retail and marketing by 2022 and AR already hit $3 billion in 2018. With ecommerce poised to become mobile AR’s largest revenue stream, 32% of brands and retailers plan to use AR or VR within 3 years. But is AR/VR right for your business?

3 AI tools to help predict ecommerce consumer behavior

AI often seems complicated and overwhelming, but in reality, it is simple in use. If managed well, it can benefit businesses and lead to higher profits and new opportunities. There are three main ways and tools to use AI to power businesses today: identify opportunities, understand customer needs and launch hyper-targeted campaigns.

Are drones really the future of delivery? [infographic]

As autonomous vehicle technology becomes more and more advanced, many ecommerce businesses are starting to explore the vast potential of delivery drones to transform their supply chains. This infographic guide from the team at 2Flow examines how the e-commerce sector could benefit from delivery drone technology.

The state of digital payments in B2B ecommerce

It’s long been said today’s B2B buyers want and expect a B2C experience from manufacturers and wholesalers. Though B2B suppliers are increasingly embracing digital -- from ecatalogs to configure price quote (CPQ) and online checkout, supporting the diversity and complexity of B2B payments remains a challenge. How are B2B merchants handling digital payments?

The truth about Apple Pay for ecommerce

Apple reports retail giants J. Crew and Lululemon have raised mobile conversion with Apple Pay by 20% or more. Yet both retailers have since removed the mobile wallet from their websites and apps. Is Apple Pay right for you? Read on.

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Mobile-first design: Your secret to success in 2020

Mobile-first is the way of the future, and your secret to building a successful business in 2020 is embracing that change before the competition catches on. This article covers the basics to a mobile-first design and a few ideas to get started.

The pros and cons of headless for B2B ecommerce

As Business Manager at Würth Louis & Company, Carla Gonzales is no stranger when it comes to B2B digital transformations. She recently shared her experience in the ebook, Getting Started with B2B Ecommerce and we're featuring an excerpt from the book on the benefits of going headless with your commerce initiative.

Want to improve customer loyalty? Start with inventory visibility...

The buyer/seller relationship is built on trust -- whether it is individual consumers buying a single item or businesses purchasing large volumes of supplies. If your customers trust you, they’ll buy from you. Not just once, but often. Check out the four areas you should focus a lot of attention on to grow that loyalty.

How online retailers can profit from Singles’ Day and the g...

Singles' Day, 11.11, is a $30 billion global shopping event, bigger than last year’s record-breaking $7.9 billion Cyber Monday online shopping day in the US.As 11.11 becomes more global, payment is going the other way. It’s becoming more local, especially across APAC and beginning to in Europe. This stands to reason that there is no single global way to pay.

5 ways to build better ecommerce customer relationships

Online competition is fierce. Brands and retailers that can develop and maintain the best customer relationships are going to end up on top and ensure long-term success. Here are five ways to improve those customer relationships.