Tags Voice

Tag: Voice

Your customers are talking, but are you listening?

It is no longer a matter of "if" AI-enabled voice technology comes to commerce, but rather a matter of "when" it hits your business. Jon Stine provides a quick recap of "Voicebot.ai's quantitative survey of US voice assistant adoption and usage – on both smart speakers and smart phones.

Is conversational commerce just hype?

Although we're in the early days of voice commerce, Google Assistant is now estimated to be a resident on more than 1 billion devices worldwide. Therefore, we need to start measuring voice in commerce across the entire shopping journey.