Why Your Email List Isn’t Growing

Something that surprises me about so many of the Internet Retailer 500 is that their e-mail sign up calls to action can be so hard to find. In fact, many of them are so far below the fold, it makes you wonder whether the care about growing their e-mail program.

Many sites’ Facebook icon is given more love than the e-mail list – and in case you weren’t aware, it’s danged hard to get any attention for content posted on Facebook.

Despite the hype, social media is not more important than email marketing!

It’s simple. If you want to get more e-mail subscribers for your promotional campaigns, you’ve got to optimize your call to action! You may not be able to convert every visitor to a sale, but what if your website could be adding more value to your business through micro conversions like an e-mail sign up?

Of course, this is a perfect opportunity for A/B testing, but at the very least your call to action should be above the fold and prominent.

The process then should be as frictionless as possible, making only the most important fields required, and your form is friendly as it can be.

Looking for help with ecommerce? Contact the Elastic Path consulting team at consulting@elasticpath.com to learn how our ecommerce strategy and conversion optimization services can improve your business results.

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4 Responses to “Why Your Email List Isn’t Growing”

  1. michael torkildsen says:

    “Despite the hype, social media is not more important than email marketing!”


  2. Alexis says:

    “Despite the hype, social media is not more important than email marketing!”

    Completely agree! But the business I work with has been completely swept up in the social boom, and redirected all money away from email acquisition and engagement. Perhaps I’m just being negative, but I don’t see how email can completely be ignored when you own the data, as opposed to a Facebook Fan is only a fan as long as Facebook remains the most popular social channel. Or do other people also believe email is dead and I’m just slow to catch on?

  3. Himagain says:

    @Alexia No, you aren’t slow, you are simply looking at the working side of things.
    That’s what email is to the late-coming hustler. It is all about service and selling.
    Excitement is big campaigns, lots of noise, graphics and so-called “video” commercials. Big money all round! No profits, just big money splashed around.
    You can’t do that with email……
    You can only sell things.


  4. I believe in social media marketing nowadays! This increases exposure and therefore attracts more customers. Thanks for sharing this.

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